Last Updated: 17/12/2025

Who We Are

Electropla (“we,” “us,” or “our”) operates the website https://electropla.com/ (the “Site”).
We are dedicated to providing high-quality e-commerce products and practical solutions for everyday use. This document outlines the terms and conditions governing your use of our Site.

Acceptance of Terms

By accessing and using our Site, you confirm that you agree to comply with these Terms of Service. If you do not agree to these terms, please do not use our Site.

We reserve the right to modify these Terms at any time. Continued use of the Site following any changes constitutes acceptance of the updated Terms.

License to Use Our Site

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, non-transferable license to access and use our Site for personal, non-commercial purposes only.

Definitions

To ensure clarity, the following definitions apply throughout these Terms of Service:

  • Cookie: A small data file stored on your device by your web browser, used to remember preferences and analyze site usage.

  • Company: Refers to Electropla, 87a Allison Street, Birmingham, England, B5 5TH, United Kingdom.

  • Country: United Kingdom.

  • Device: Any internet-connected device such as a phone, tablet, or computer used to access the Site.

  • Service: Refers to the products and services provided by Electropla through the Site.

  • Third-party Service: Refers to partners, advertisers, payment processors, logistics providers, or other third parties whose services may be integrated into the Site.

  • Website: Electropla’s website, accessible at https://electropla.com/.

  • You / User: Any individual or legal entity accessing or using the Site.

User Responsibilities

You agree to:

  • Provide accurate, current, and complete information when creating an account or placing an order.

  • Maintain the confidentiality and security of your account credentials.

  • Notify us immediately of any unauthorized use of your account or security breach.

  • Accept responsibility for all activities conducted under your account.

Restrictions

You agree not to, and not to permit others to:

  • Sell, license, rent, lease, distribute, or commercially exploit the Site or its content.

  • Modify, reverse engineer, decompile, or create derivative works from any part of the Site.

  • Remove or alter any copyright, trademark, or proprietary notices belonging to Electropla or its partners.

Information We Collect

We may collect personal information when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact customer support

Types of Information Collected:

  • Personal Identification Information: Name, email address, billing and shipping address, phone number.

  • Payment Information: Payment details processed securely via third-party payment processors (not stored on our servers).

  • Non-Personal Information: Browser type, device type, IP address, pages visited, and time spent on the Site.

Return and Refund Policy

If you are not satisfied with your purchase, please contact us at contact@electropla.com within 30 days of receiving your order to request a return or exchange.

Products must be returned in their original condition and packaging, in accordance with our Returns & Refunds Policy.

Limitation of Liability

To the maximum extent permitted by law, Electropla shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or from products purchased through it.

Indemnification

You agree to indemnify, defend, and hold harmless Electropla, its affiliates, and employees from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of the Site or violation of these Terms.

Your Suggestions

Any feedback, comments, ideas, or suggestions you provide to Electropla regarding the Site shall become the exclusive property of Electropla.

We may use, copy, modify, publish, or redistribute such suggestions without restriction or compensation.

Your Consent

By using our Site, creating an account, or placing an order, you consent to these Terms of Service and acknowledge that you have read and understood them.

Links to Other Websites

Our Site may contain links to third-party websites not operated or controlled by Electropla. We are not responsible for the content, policies, or practices of such third-party websites.

Once you leave our Site, these Terms no longer apply, and your interaction with third-party sites is governed by their own policies.

Cookies

Electropla uses cookies to enhance the performance and functionality of the Site. Cookies help us remember user preferences and improve the browsing experience.

You may disable cookies through your browser settings; however, doing so may affect certain features of the Site. We do not store personally identifiable information in cookies.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review these Terms periodically to remain informed of your rights and obligations.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

  • Email: contact@electropla.com

  • Phone: +44 7832 653-115

  • Address:
    87a Allison Street
    Birmingham, England
    B5 5TH
    United Kingdom