Updated on: 17/12/2025

Who We Are

Electropla (“we,” “us,” or “our”) operates the website https://electropla.com/ (the “Site”). We are an e-commerce company providing reliable electronic products and practical solutions for everyday use. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information.

Information We Collect

Personal Identification Information

We collect personal identification information from Users when they interact with our Site, such as when creating an account, placing an order, subscribing to our newsletter, or contacting customer service. This information may include:

  • Contact Information: Full name, email address, billing and shipping address, and phone number.

  • Payment Information: Credit card or other payment details required to process orders. Payment information is processed securely by third-party payment processors and is not stored on our servers.

  • Authentication Data: Information related to order verification and product inquiries, such as order details and product descriptions.

Non-Personal Identification Information

We may automatically collect non-personal identification information whenever Users interact with our Site, including:

  • Browser & Device Information: Browser type, device type, operating system, and Internet service provider (ISP).

  • Log Data: IP address, pages visited, visit duration, and other usage statistics.

Cookies and Tracking Technologies

Our Site may use cookies to improve User experience. Cookies are small files stored on your device by your web browser to help remember preferences and analyze site usage.

You may configure your browser to refuse cookies or notify you when cookies are sent. Please note that disabling cookies may affect certain features of the Site.

How We Use Collected Information

We may use your personal information for the following purposes:

  • To Provide and Maintain Our Services: Process orders, manage accounts, and provide customer support.

  • To Personalize User Experience: Analyze aggregated data to improve Site functionality.

  • To Improve Our Website: Use feedback to enhance products, services, and overall experience.

  • To Process Payments: Use submitted information strictly to complete transactions.

  • To Send Communications: Send order confirmations, updates, and respond to inquiries. With your consent, we may also send promotional emails. You may unsubscribe at any time.

How We Protect Your Data

We implement reasonable technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Sensitive information exchanged between the Site and Users is encrypted using SSL (Secure Socket Layer) technology. We also comply with industry standards for payment card security.

Data Sharing and Disclosure

We do not sell, trade, or rent Users’ personal identification information. We may share information only in the following cases:

  • With Service Providers: Trusted third-party partners assisting with payment processing, shipping, hosting, or customer support.

  • For Legal Compliance: When required by law or to protect against legal liability.

  • Business Transfers: In the event of a merger, acquisition, or sale, personal data may be transferred as part of business assets.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

  • Account Information: Retained while the account remains active.

  • Legal & Compliance Data: Retained as required to meet legal obligations or resolve disputes.

Your Rights and Choices

You have the following rights regarding your personal data:

  • Access & Update: Access or update your information by logging into your account or contacting us.

  • Data Portability: Request a copy of your personal data in a structured format.

  • Deletion: Request deletion of your personal data, except where retention is required for legal, administrative, or security purposes.

  • Opt-Out of Marketing: Unsubscribe from marketing communications at any time using unsubscribe links or by contacting us directly.

International Users

Your personal data may be transferred, stored, and processed outside the country where you live, including the United Kingdom.

If personal data is transferred outside Europe, we rely on recognized legal transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK-approved safeguards, unless the destination country ensures an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated date at the top of this document indicates the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: